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Frequently Asked Questions
The Concrete Cowboys Apparel brand was founded by the Concrete Cowboy Stunt Team, a crew of professional stunt performers known for pushing limits on set and in life. Our apparel is built from that same mindset: tough, real, and ready for anything.
Made for the road, not the runway.
Every tee, hoodie, and hat we drop is built for the ride, durable, loud, and straight from the Concrete Cowboys crew. We don’t follow trends. We live 'em, one burnout at a time.
All designs are created by our team and produced with trusted manufacturing partners who share our commitment to quality and craftsmanship.
We offer sizes from Small (S) to 3XL (XXXL). Each product page includes a detailed size guide to help you find your perfect fit.
Orders usually ship within 5–7 business days. Once your order is on the way, you’ll receive a tracking link so you can follow it to your door.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at concretecowboyscycles@gmail.com. Please note that returns will need to be sent to the following address: 7712 Talbert Avenue, Suite B, Huntington Beach, CA 92648. Customers are responsible for the return shipping cost, and we recommend using a trackable service to ensure it arrives safely.
You can always contact us for any return question at concretecowboyscycles@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at concretecowboyscycles@gmail.com.
To keep your gear looking its best:
- Wash inside-out in cold water
- Avoid bleach
- Hang dry or tumble dry on low
That’ll keep prints crisp and fabrics strong.
Got a question or need support? Hit the contact form on our website or email us directly at concretecowboyscycles@gmail.com. We’ll get back to you as soon as possible.
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